Privacy Policy

This policy explains how Hbob collects information when you use the website, contact us, or request our services, and how that information is used to operate, protect, and improve the logistics experience.

1. Information we collect

We may collect contact details such as your name, email, phone number, and service-related activity data tied to your requests or website usage. We may also collect operational data that helps us improve performance and support.

2. How we use information

We use information to provide services, follow up on requests, respond to inquiries, improve the customer experience, and measure platform and campaign performance.

3. Cookies and analytics

We may use cookies and analytics technologies to better understand usage patterns and improve pages and services. Users can manage cookie settings through their browser preferences.

4. Sharing information

We do not sell personal information. We may share limited information with technical or operational service providers when required to run the site or deliver a service.

5. Data protection

We apply appropriate technical and organizational safeguards to protect information from unauthorized access, loss, or misuse.

6. Data retention

We retain information for the period reasonably necessary to provide services and meet legal or operational obligations, then review or remove it as appropriate.

7. Your rights and contact

If you have privacy questions or want to reach us about your data, you can contact Hbob through our official channels and we will review your request as needed.

Frequently asked questions

Have a question

We do not enforce one fixed minimum for every store. We review your product type, expected order volume, and service scope, then recommend the most suitable operating model for your business.

The onboarding timeline depends on your store readiness and the type of integration required, but most stores go live within a few days after core data is approved and the operating scope is confirmed.

Yes. We follow clear operating procedures for storage and handling, with organized inventory control, movement tracking, and spaces prepared according to your product type and shipping requirements.

Absolutely. We provide a clear order journey from confirmation through delivery, helping reduce support inquiries and making the customer experience more transparent.

Yes, we connect your store with the right commerce platforms to streamline order flow and status updates, using the integration method that best fits your current stage.